# Reach Your Customer

> AI-powered multi-platform outreach tool for SMBs, freelancers, and agencies.
> Configure AI bot personas, screen incoming leads from social platforms,
> and approve reply drafts before they are sent.

## Overview

Reach Your Customer monitors multiple social and professional platforms for
buying-intent signals, screens leads using AI, and drafts personalised replies
for the business owner to approve before sending.

## Supported Platforms

- [Reddit](https://www.reddit.com) — Pain points, recommendations, competitor complaints
- [X / Twitter](https://x.com) — Intent signals, trending frustrations, brand mentions
- [Facebook / Meta](https://www.facebook.com) — Local intent, group discussions, marketplace activity
- [Instagram](https://www.instagram.com) — Product discovery, influencer needs, DM commerce
- [Threads](https://www.threads.net) — Opinions, brand sentiment, casual conversations
- [Etsy](https://www.etsy.com) — Buyer reviews, seller gaps, product demand
- [Houzz](https://www.houzz.com) — Project needs, professional reviews, service requests
- [Clutch.co](https://clutch.co) / [G2](https://www.g2.com) / [Capterra](https://www.capterra.com) — Competitor negative reviews, feature gaps, churn signals
- [LinkedIn](https://www.linkedin.com) — Hiring signals, business needs, partnership intent
- [Upwork](https://www.upwork.com) — Active project postings, budget signals, unmet needs
- [Fiverr](https://www.fiverr.com) — Service demand, buyer requests, competitor gaps

## User Categories Served

| Code | Category | Example Users |
|------|----------|---------------|
| SVC-LOCAL | Local Services | Plumbers, cleaners, landscapers, handymen |
| SVC-PRO | Professional Services | Accountants, lawyers, consultants, coaches |
| TECH-AGENCY | Tech / Digital Agency | Web dev shops, marketing agencies, SEO firms |
| TECH-SAAS | SaaS / Software Product | Indie hackers, micro-SaaS founders |
| CREATIVE | Creative / Design | Graphic designers, photographers, videographers |
| ECOM | E-commerce / Handmade | Shopify sellers, Etsy sellers, DTC brands |
| HEALTH | Health & Wellness | Personal trainers, nutritionists, therapists |
| REALESTATE | Real Estate / Home | Realtors, interior designers, contractors |
| EDUCATION | Education / Coaching | Tutors, course creators, bootcamp operators |
| FREELANCE-DEV | Freelance Developer | Independent devs, mobile devs, data engineers |
| FREELANCE-MKT | Freelance Marketer | Copywriters, social media managers, paid-ads |
| FOOD | Food & Hospitality | Caterers, food trucks, small restaurants |

## Key Features

- **Bot Profiles** — Configure AI persona name, tone (professional / friendly / direct), and company context
- **Lead Screening** — Incoming posts are triaged by lead status: none → potential → qualified → forwarded
- **Reply Drafting** — AI generates context-aware reply drafts for user approval
- **Multi-Platform Bridge** — Reddit integration via Devvit; additional platforms planned

## API Reference

- [API Catalog](https://www.reachyourcustomer.com/.well-known/api-catalog) — Discover all available APIs
- [OpenAPI Spec](https://www.reachyourcustomer.com/api/openapi.json) — Machine-readable API specification

## Integration

- [MCP Server Card](https://www.reachyourcustomer.com/.well-known/mcp/server-card.json) — Connect via Model Context Protocol

## Authentication

- OAuth 2.0 with Google and email/password credentials
- [OAuth Metadata](https://www.reachyourcustomer.com/.well-known/oauth-authorization-server)